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Sparrow Universal

Splošni pogoji

Terms & Conditions

Pogoji poslovanja in sodelovanja

Terms of business and engagement

1. O nas

Sparrow Universal je kreativni studio s sedežem v Ljubljani, Slovenija. Ukvarjamo se z AI-podprto video produkcijo, spletnimi mesti, digitalnim trženjem in kreativno produkcijo za poslovne stranke in posameznike. Kontakt: info@sparrowuniversal.com.

2. Storitve

Sparrow Universal nudi naslednje storitve:

  • Spletna mesta — načrtovanje in razvoj enostranskih in večstranskih spletnih mest
  • Video produkcija — AI-podprta produkcija kratkih filmov, serij in promocijskega videa
  • Digitalno trženje — kreativne kampanje za socialna omrežja in digitalne kanale
  • Produkcija vsebine — scenariji, besedila, vizualna identiteta in kreativno vodenje

Opis in obseg posamezne storitve se določita s pisno ponudbo ali pogodbo za vsak projekt posebej.

3. Povpraševanja in naročila

Izpolnitev kontaktnega obrazca na spletni strani ali pošiljanje e-pošte ne pomeni naročila storitev. Naročilo je zavezujoče šele po pisni potrditvi s strani Sparrow Universal (po e-pošti ali pogodbi).

Sparrow Universal si pridržuje pravico zavrniti katerokoli povpraševanje brez obveznosti za obrazložitev.

4. Cene in plačilo

Vse cene so izražene v evrih (EUR) in ne vključujejo davka na dodano vrednost (DDV), razen če je drugače izrecno navedeno v ponudbi. Plačilni pogoji so določeni v pisni ponudbi ali pogodbi za vsak projekt.

Sparrow Universal si pridržuje pravico spremembe cen za prihodnje projekte z razumnim predhodnim obvestilom.

5. Odpoved in preklic

Pogoji odpovedi in preklica naročila so določeni v pisni pogodbi za vsak projekt posebej. V primeru odsotnosti posebnih določil velja, da stranka povrne Sparrow Universal vse do tedaj nastale stroške in vrednost opravljenega dela.

6. Intelektualna lastnina

Vse ustvarjene vsebine, materiali in delo ostanejo last Sparrow Universal do plačila celotnega dogovorjenega zneska. Po zaključku plačila in pisni potrditvi se avtorske pravice na dogovorjenem obsegu del prenesejo na stranko, razen če je s pogodbo dogovorjeno drugače.

Sparrow Universal si pridržuje pravico navajati projekt kot referenco v svojem portfelju, razen če stranka pisno zahteva zaupnost.

7. Omejitev odgovornosti

Sparrow Universal ne prevzema odgovornosti za posredno ali posledično škodo, ki bi nastala v zvezi z izvedbo ali neizvedbo storitev. Celotna odgovornost Sparrow Universal je v vsakem primeru omejena na vrednost zadevnega naročila.

8. Veljavno pravo

Za ta splošni pogoji in vse pogodbe, sklenjene med Sparrow Universal in stranko, velja pravo Republike Slovenije. Za reševanje sporov je pristojno sodišče v Ljubljani.

9. Spremembe pogojev

Sparrow Universal si pridržuje pravico do spremembe teh splošnih pogojev. Veljavna različica je vedno dostopna na tej spletni strani. Za aktivne projekte veljajo pogoji, dogovorjeni ob sklenitvi pogodbe.

Ti splošni pogoji so bili nazadnje posodobljeni marca 2026.

1. About Us

Sparrow Universal is a creative studio based in Ljubljana, Slovenia. We specialise in AI-powered video production, websites, digital marketing and creative production for business clients and individuals. Contact: info@sparrowuniversal.com.

2. Services

Sparrow Universal offers the following services:

  • Websites — design and development of single-page and multi-page websites
  • Video production — AI-powered production of short films, series and promotional video
  • Digital marketing — creative campaigns for social media and digital channels
  • Content production — scripts, copy, visual identity and creative direction

The description and scope of each individual service is defined by a written proposal or contract for each project separately.

3. Enquiries and Orders

Completing the contact form on the website or sending an email does not constitute an order for services. An order is binding only upon written confirmation from Sparrow Universal (via email or contract).

Sparrow Universal reserves the right to decline any enquiry without obligation to provide reasons.

4. Pricing and Payment

All prices are expressed in Euros (EUR) and exclude value added tax (VAT), unless expressly stated otherwise in the proposal. Payment terms are set out in the written proposal or contract for each project.

Sparrow Universal reserves the right to change prices for future projects with reasonable prior notice.

5. Cancellation and Withdrawal

Cancellation and withdrawal terms are set out in the written contract for each project. In the absence of specific provisions, the client shall reimburse Sparrow Universal for all costs incurred and the value of work completed up to the point of cancellation.

6. Intellectual Property

All created content, materials and work remains the property of Sparrow Universal until the agreed total amount has been paid in full. Upon completion of payment and written confirmation, copyright over the agreed scope of work is transferred to the client, unless otherwise agreed in the contract.

Sparrow Universal reserves the right to reference the project as a portfolio item, unless the client requests confidentiality in writing.

7. Limitation of Liability

Sparrow Universal accepts no liability for indirect or consequential loss arising from the provision or non-provision of services. Sparrow Universal's total liability is in all cases limited to the value of the relevant order.

8. Governing Law

These Terms and Conditions and all contracts concluded between Sparrow Universal and the client are governed by the law of the Republic of Slovenia. The courts of Ljubljana shall have jurisdiction to resolve any disputes.

9. Changes to Terms

Sparrow Universal reserves the right to amend these Terms and Conditions. The current version is always available on this website. Active projects are governed by the terms agreed at the time of contract.

These Terms and Conditions were last updated in March 2026.